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  • How to Manage Automated Email Settings
  • How to Customize Automated Emails
  1. Events
  2. Communications

Automated Email

Manage email preferences and add customizations.

PreviousCommunicationsNextEmail Participants

Last updated 2 months ago

Organizers can get emails whenever there's a new registration or merchandise order, send participants confirmation emails, and add email customizations.

How to Manage Automated Email Settings

  1. Head over to Automated Emails under the Communications tab in Admin Tools & Setting for your event.

  2. Check your preferences

    • Email event owner when there's a new registration

    • Email event owner when there's a new merchandise order

    • Send participants check-in confirmation emails

    • Send participant confirmation email when a participant registers

  3. Click Back on the bottom left to save.

How to Customize Automated Emails

Customize the message in your automated emails.

  1. Head over to Automated Email under the Communications tab in Admin Tools & Setting for your event.

  2. Click the Add Email Customization button.

  3. Select the Email Type:

    • Participant Confirmation: Email that participants receive after registering for your event.

    • Donation Confirmation: Email that participants receive after making a donation to one of your event's donation categories.

    • Fundraiser Confirmations: Email that participants receive after creating a donation page for one of your event's donation categories.

  4. Select Custom Field:

    • Thank you: Thank you message for

    • Main Message: Main message.

  5. Add your content. You can add line breaks, rich text, and images (even gifs) to your email.

  6. Click the Next button on the bottom right to save.

  7. You can send yourself a test email by clicking on the Send Test button and edit the email by clicking the Edit button.

The cover image of the automated email is taken from your event's cover photo.

Example Automated Email Confirmation from the
Example Custom Email from
Marin Mile 2025
2025 Coffee 50KM