Registration Protection

Add registration protection

If enabled by the organizer of an event, athletes can add protection to their registration. This add-on will show right before check out after athletes have added their participant information for an event.

For organizers, here's how to enable registration protection.

Opting Out of Registration Protection

To opt-out of the registration protection, select following option:

"Downgrade your experience to no refunds and no exchanges for any reason."

Removing Registration Protection

Participants can remove their registration protection through a email from Protecht with the subject line: "Refund Protection Order Confirmation & Important Information." This email was sent after participants registered for their event and purchased registration protection. From that email, there should be a link to cancel the registration protection.

Requesting a Refund Using Registration Protection

Participants can request a refund using their registration protection through a email from Protecht with the subject line: "Refund Protection Order Confirmation & Important Information." This email was sent after participants registered for their event and purchased registration protection. From that email, there should be a link to request a refund.