Event Day Check-In is the CRM with the Table Settings Context pre-selected to Check In, a custom view of the CRM table with important event participant information. The Event Day Check-In feature allows for a digital check in of participants on event day or at bib pickup, eliminating the need for paper lists.
Example CRM with the Check In Context Pre-Selected
After filtering the CRM by the event, the CRM can be reformatted into Event Day Check-In by selecting "Check-In" in Table Settings.
How to Check In a Participant
1
Search Participant
Search a participant by their first name, last name, bib number, confirmation number, etc.
Example Search for Race Day Check-In
2
Click Check In Action
Click the Check In button under the Actions column
3
Review Participant Information
Before checking in a participant, see important participant information including:
Bib Number: This will be visible if already assigned through Bib Assignment. Otherwise, this can be assigned in the Check-In drawer.
Waivers: These are all of the waivers that the participant has (or has yet to) sign.
Custom Questions: These show responses to custom questions.
Merchandise: This section shows all of the merchandise purchased by the participant.
4
Confirm Check-In
Click the Confirm Check-In button to check in the participant.
5
See Participant Checked In
The value under the Checked In? column will turn from ❌ to ✅
Special Cases
Undo a Check-In
To undo a check in, click the Check In button under the Actions column in the table to open the Check In drawer. Then click the Undo Check-In button to reverse the check in.
Check In a Participant with a Duplicate Bib Number
The same bib number can be assigned to multiple participants (ex. there is an elite field for men, women, and nonbinary athletes, and multiple participants need to be assigned with bib numbers 1-20). Organizers and volunteers can assign the same bib number on the Race Day Check-in page by confirming that they want to do so.
