Automated Email

Manage email preferences and add customizations.

Organizers can get emails whenever there's a new registration or merchandise order, send participants confirmation emails, and add email customizations.

Example Automated Email Confirmation from the Marin Mile 2025arrow-up-right

Example Confirmation Email

Below is an example automated email that is sent to event participants after registering.

Important Items to Note:

  • The email cover image is the primary photo in Photography.

  • The description text that is situated between the name of the event and the registration informatino can be customized. By default, this is blank. Learn more on how to customize the email text.

  • Athletes can access their receipt through this email. Over time, the link may expire. If they need a receipt in the future, they can request it through the organizer or through their Athlete Profile on Movemint if they have a Movemint account.

  • There are additional sections such as Referral Link and Transfer that will also appear on the confirmation page depending if the feature is enabled. Learn more about those features:

How to Manage Automated Email Settings

  1. Head over to Automated Emails under the Communications tab in Admin Tools & Setting for your event.

  2. Check your preferences

    • Email event owner when there's a new registration

    • Email event owner when there's a new merchandise order

    • Send participants check-in confirmation emails

    • Send participant confirmation email when a participant registers

  3. Click Back on the bottom left to save.

How to Customize Automated Emails

Customize the message in your automated emails.

Example Custom Email from 2025 Coffee 50KMarrow-up-right
  1. Head over to Automated Email under the Communications tab in Admin Tools & Setting for your event.

  2. Click the Add Email Customization button.

  3. Select the Email Type:

    • Participant Confirmation: Email that participants receive after registering for your event.

    • Donation Confirmation: Email that participants receive after making a donation to one of your event's donation categories.

    • Fundraiser Confirmations: Email that participants receive after creating a donation page for one of your event's donation categories.

  4. Select Custom Field:

    • Main Message: Main message.

  5. Add your content. You can add line breaks, rich text, and images (even gifs) to your email.

  6. Click the Next button on the bottom right to save.

  7. You can send yourself a test email by clicking on the Send Test button and edit the email by clicking the Edit button.

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The cover image of the automated email is taken from your event's cover photo.

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