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Deferrals

Manage deferral schedules

Organizers can postpone a registered participant's entry to a future edition of the same race, instead of canceling or issuing a refund, by managing deferral schedules.

How to Add a Deferral Schedule

1

Add Deferral Schedule

Click the Add Deferral Schedule button on the top right of the page.

2

Set a Deferral Schedule

  • Event: any athlete that defers will get a discount to that event (note: if the deferral is for a future edition of an event, please create a draft of the event.)

  • Group: any athlete that defers will get a discount to any event in a group

3

Discount Type and Amount

Select the discount type (percentage vs fixed amount off) and set the discount amount off.

4

Deadline Date, Time, and Timezone

Set when the window for deferrals end.

5

Save Schedule

Set the deferral schedule by clicking the Save Schedule button.

How to Defer a Registration

Participants can defer their entry on their own from the Event Information Card on their Athlete profile.

If needed, the event admins can defer a participant's registration from the CRM through the Entity Actions drop down.

Once deferred, participants will see the deferral code in Discount Codes in their Athlete settings: https://www.movemint.cc/settings

See the deferral experience for athletes.

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